INTRODUCTION
The purpose of this document is to establish the conditions of use of the WWW.CONFORTFURNITURE.ES page as well as the conditions of purchase of products through it by users.
We ask you to carefully read these TERMS AND CONDITIONS OF PURCHASE as well as the PRIVACY POLICY before using this website. If you wish, you can print these conditions. By using this website or placing an order through it, the user accepts our TERMS AND CONDITIONS OF PURCHASE as well as our PRIVACY POLICY, so if you do not agree, you should not use the website.
GENERAL INFORMATION
In compliance with the duty of information contained in art. 10 of Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, we inform you that the ownership of the website corresponds to LUXURY FURNITURE, SL, with tax identification number B42832972, address located at CTRA . OF ROAD, KM. 0, LUCENA (CÓRDOBA), 14900 and with email INFO@CONFORTFURNITURE.ES and telephone number 644735824, hereinafter LUXURY FURNITURE, SL.
USE OF THE SITE
By using this website and placing orders through it, the user agrees to the following: * Use the website only for the purpose of consulting products and placing orders. * Not place any fraudulent or false order. If an order is reasonably considered to be fraudulent LUXURY FURNITURE, SL is authorized to cancel it and inform the relevant authorities.* Have the legal capacity to enter into contracts (the user declares to be over 18 years of age).* Provide their registration details. contact in a truthful and accurate manner in order to be able to ship the orders.
PERSONAL DATA PROTECTION
LUXURY FURNITURE, SL informs the users of this website about its policy regarding the treatment and protection of personal data that may be collected by browsing or contracting services through the privacy policy. You can access the privacy policy from the website at any time.
PURCHASE CONDITIONS
Service availability. Users have the possibility of placing orders for the items offered through the website both for shipment to an address within Spanish territory and to a European destination.
Language .
The contract will be formalized in Spanish.
Product availability.
Orders are subject to product availability. If difficulties arise regarding the supply of the products or if there are no items left in stock, LUXURY FURNITURE, SL will inform the customer of such circumstance, either by email or by telephone and will refund any amount paid for the product or products not available. or will exchange the product for another of the same value, as the customer decides.
Product prices.
The prices of the items include all current taxes but do not include shipping costs, which will be added to the total amount. LUXURY FURNITURE, SL reserves the right to modify prices at any time, although the products will be invoiced based on the price in force at the time of placing the order (subject to product availability). The purchase order will indicate the total price of the product/products, including VAT and the corresponding shipping costs, as indicated in the following sections. The applicable VAT rate will be the one legally in force at all times depending on the specific article in question. For orders destined for the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT by application of the provisions of article 21 of Law 37/1992, without prejudice to the application of the corresponding taxes and tariffs in accordance with current regulations. in each of these territories.
Shipping costs to addresses in Spanish territory.
Shipments of all items to the peninsula are exempt from transportation costs. For shipping orders to the islands, a quote will be given depending on the dimensions of the packages.
Shipping costs to addresses outside Spanish territory.
The transportation costs of all items to countries other than Spain will be quoted according to the geographical destination and packages to be sent.
How to place an order.
To place an order you must select the desired item or items. Once you have selected all the items you want, they will be added to your shopping cart. The next step will be to process the order and make payment. To do this, you must follow the steps requested on the website and follow the purchase instructions that appear on the screen. You will only be asked for the information necessary for the purchase and subsequent delivery of the order. Before formalizing the purchase, you must EXPRESSLY ACCEPT these conditions as well as the privacy policy. The data recorded by the website constitutes proof of the transactions carried out. The customer will receive confirmation of the order via email.
During the process, before making payment, you can modify the details of your order. The order is not formalized until the process is complete, which will occur when payment has been made. Clicking on “Pay” implies that you purchase and pay for the selected items; this step represents a binding commitment. There are no purchase limits. The user can place the order for the number of items they want, without established minimums or maximums.
Right to cancel the order.
LUXURY FURNITURE, SL reserves the right to reject an order from a client with whom there is a dispute. Likewise, LUXURY FURNITURE, SL has the right to reject or cancel an order for justified reasons, such as:* Due to an error in the billing information (which is incorrect or impossible to verify)* If there is suspicion of fraud with the bank card* Yes it is not possible to send it to the indicated address* If there are reasons why it is suspected that the user is not a final consumer* If the user is under 18 years of age* If full payment has not been made.
Way to pay.
You can use a bank card, PayPal or bank transfer as a means of payment. In the case of payment by card or PayPal, the total amount of the order, which will include the corresponding shipping costs, will be charged to the customer's account at the time of purchase. Payments are only accepted in EUROS. By paying by card and in the event that any incident occurs during the process (for example, the terminal reports that the card has been denied), the order will be canceled automatically. The payment system by bank card is made through the payment gateway of “ ” By clicking on “Pay” the user is confirming the payment of the order as well as that the credit card is theirs. To minimize the risk of unauthorized access, your credit card details will be encrypted. Credit cards will be subject to verification and authorization by the issuing entity, but if said entity does not authorize payment, the order will be automatically cancelled, with the system informing the customer of said cancellation. In the case of selecting the payment system through PayPal, PayPal will be the payment platform and it will be carried out following the conditions of said payment platform. LUXURY FURNITURE, SL also offers you the possibility of making payment by bank transfer. The order will be sent to the address you indicate once the payment of the total amount of the order has been confirmed. If the amount is not the total, LUXURY FURNITURE, SL reserves the right not to send the order until it has been fully paid by the client.
Delivery.
The products will be sent to the address indicated by the user. The delivery time ranges between 24 and 72 hours (business days) for addresses on the peninsula and 7 business days for deliveries to the Balearic Islands, Canary Islands, Ceuta and Melilla. The delivery time for addresses outside Spanish territory ranges between 7 and 10 business days. The indicated deadlines will be respected as long as there are no unforeseen or extraordinary circumstances beyond our control. If for any reason we cannot meet the delivery date, we will inform you of this circumstance and give you the option of continuing with the purchase by establishing a new delivery date or canceling the order with a full refund of the price paid. For the purposes of these conditions, it will be understood that “delivery” has occurred or that the order has been “delivered” at the time in which you or a third party indicated by you acquires material possession of the products, which is will prove receipt of the order at the agreed delivery address by signing.
Impossibility of delivery.
If it is impossible to deliver the order to the indicated address, LUXURY FURNITURE, SL will try to deliver it to a third party indicated by the client or retry its delivery at a later date. To do this, we ask that if you are not going to be at home, you contact LUXURY FURNITURE, SL to arrange delivery on another day. If within 15 days, counting from when your order is available for delivery, the order has not been delivered for reasons not attributable to LUXURY FURNITURE, SL, we will understand that you wish to withdraw from the contract and we will consider it resolved. As a consequence of the termination of the contract, we will return all payments received from the user, including delivery costs without any undue delay and, in any case, within a maximum period of 14 days from the date on which we consider the contract resolved. Please keep in mind that transportation resulting from the resolution may have an additional cost, so LUXURY FURNITURE,SL will be authorized to pass on the corresponding costs to you.
Cancellation of an order.
The user has the right to cancel an order without giving any explanation. This right is the right of withdrawal established by art. 102 Royal Legislative Decree 1/2007, of November 16, which proves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws. To cancel an order you can use the form provided in the link “RIGHT OF WITHDRAWAL” or you can notify it by email to INFO@CONFORTFURNITURE.ES by postal mail to the address CTRA. OF ROAD, KM. 0, LUCENA (CÓRDOBA), 14900. If you send us an email or written communication, please include the details of your order to help us identify it. The withdrawal period will expire 14 calendar days from the day on which the customer or a third party indicated by the customer, other than the carrier, acquired material possession of the goods or in the event that the products that make up the order are delivered separately, 14 calendar days from the day on which the customer or a third party indicated by the customer, other than the carrier, acquired material possession of the last of the aforementioned products. Once the right of withdrawal has been exercised, the user must send the delivered products to the indicated address, thereby assuming the return costs. Please note that if you decide to return the items to us postage collect we will be authorized to charge you for any costs we may incur. The right to withdraw from the contract will apply exclusively to those products that are returned in the same conditions in which the customer received them. No refund will be made if the product has been used beyond simply opening it, products that are not in the same conditions in which they were delivered or that have suffered any damage, so you must be careful with the the product/s while they are in your possession. Please return the item using or including all of its original packaging with all tags. Please do not remove the tags until you are sure you want to keep each item. After examining the item we will inform you if you are entitled to a refund of the amounts paid. If the return includes the entire purchase, the correct procedure has been followed and the products are new and unused, we will refund the total purchase amount plus shipping costs within 14 days of receiving the order. cancelled. If the return only includes part of the order, the correct procedure has been followed and the products are new and unused, we will only refund the value of the returned products, without shipping costs.
Return of defective products.
If you return the products to us because they are defective or the descriptions do not correspond to them, we will proceed to refund the full price of the products, along with the shipping costs derived from and the return of the item.
RESPONSIBILITIES
Access and use of this website is the responsibility of the users. The following are not guaranteed by LUXURY FURNITURE, SL: - The infallibility, availability, continuity, non-existence of security deficiencies of the website - That the content of the page or the information that passes through it is free of viruses or other harmful elements as well as errors, omissions or inaccuracies. - Possible damages or losses that may arise from interferences, omissions, interruptions, computer viruses, breakdowns or disconnections in the operational functioning of the website - Delays or blockages in the use of this page caused by deficiencies or overloads of the data processing center, nor any damage that may be caused by third parties through illegitimate interference that is beyond the control of LUXURY FURNITURE, SL.- It is exonerated from liability. to LUXURY FURNITURE, SL against any damage or loss that the user may suffer as a result of errors, defects or omissions in the information provided, provided that it comes from other sources. Mere access to the website does not imply establishing any type of commercial relationship between LUXURY FURNITURE, SL and the user. LUXURY FURNITURE, SL only supplies products for domestic and private use. The customer agrees not to use the product for commercial, advertising or resale purposes. LUXURY FURNITURE,SL has no liability for any loss of profits, loss of business, business interruption or loss of business opportunities of the client.
Transfer of rights and obligations.
The contract is binding for both the client and LUXURY FURNITURE, SL, as well as for our respective successors, assigns and assigns. The client may not transmit, assign, encumber or in any other way transfer a contract or any of the rights or obligations derived from it, without having obtained the prior written consent of LUXURY FURNITURE, SL. We can transmit, assign, encumber, subcontract or otherwise transfer a contract or any of the rights or obligations derived from it, at any time during its validity. For the avoidance of doubt, such transmissions, assignments, liens or other transfers will not affect the rights that, if applicable, you, as a consumer, have recognized by law nor will they nullify, reduce or limit in any way the guarantees, both express and implied. , which we could have granted.
INFORMATION AND CONTENTS OF THE WEBSITE
The information displayed on the website is current on the date of last update. LUXURY FURNITURE, SL reserves the right to update/modify/delete information on this website at any time and without prior notice. In the event that the website contains links to other websites and third-party materials, these links are provided for informational purposes only, without LUXURY FURNITURE, SL having any control over the content of said web pages or materials. We therefore accept no liability for any damage or loss arising from its use. LUXURY FURNITURE, SL reserves the right to modify the Terms and Conditions of Purchase. The modifications introduced will not be retroactive. If you do not agree with the modifications introduced, we recommend that you do not use our website.
VIRUSES HACKING AND OTHER COMPUTER ATTACKS
The user must not misuse this website by intentionally introducing viruses, trojans, worms, logic bombs or any other program or material that is technologically harmful or harmful. The user will not try to gain unauthorized access to this website, to the server on which said page is hosted or to any server, computer or database related to our website. The user agrees not to attack this website. Failure to comply with this clause could lead to the commission of infractions classified by the applicable regulations. We will report any breach of these regulations to the relevant authorities and will cooperate with them to discover the identity of the attacker. Likewise, in the event of breach of this clause, you will immediately cease to be authorized to use this website. We will not be liable for any damage or loss resulting from a denial of service attack, virus or any other technologically harmful or harmful program or material that may affect your computer, computer equipment, data or materials as a result of your use of this website or of downloading content from it or to those to which it redirects.
INTELLECTUAL PROPERTY AND COPYRIGHT
The user recognizes and consents that all copyright, registered trademark and other industrial and intellectual property rights on the materials or content provided as part of the website correspond at all times to LUXURY FURNITURE, SL. The user may use said material only in the way expressly authorized.
APPLICABLE LAW AND JURISDICTION
The use of this website and the contracts for the purchase of products through it will be governed by Spanish legislation. Any controversy that arises or is related to the use of the website or with said contracts will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.
You can make any complaint and claim to LUXURY FURNITURE, SL via email MAIL or by postal mail to the address CTRA. OF ROAD, KM. 0, LUCENA (CÓRDOBA), 14900.